Serving Buffalo, Rochester, Syracuse, Erie, Pittsburgh 585-307-2117

Wedding Services Complaint / Claim Form

Sorry that the product did not meet your expectations, we take the product we deliver very seriously and will do whatever we can to rectify the situation.  Please submit the form below and we will contact you as soon as possible.  Thanks so much!

    A copy of this form will automatically be sent to your email address when you submit it.

    Personal Information

    Bride Name:
    Groom Name:
    Email Address:

    Buffalo Street Media was contracted to perform the wedding video/photo service on

    Customer Complaint / Claim

    Services rendered were below expected qualityParts of the event are missingDidn't receive the product(s)Other

    Please explain in detail the situation here:

    Requested Claim:
    Full RefundPartial Refund (50%)Other

    If other please outline here:

    By signing below, I certify all information is true and correct to the best of my knowledge.
    Please sign in the box below: